May 22, 2018 — By WPtouch Admin

WPtouch’s Plan for GDPR Compliance

On May 25th 2018, the most comprehensive change to privacy legislation ever undertaken —the EU General Data Protection Regulation (GDPR)— takes effect.

Here at WPtouch, data protection is something we take very seriously. As a cloud-based company entrusted with our customers’ data, we’ll continue to view the treatment of our users’ data as a top priority.


WPtouch and GDPR

Continuing to protect our customers’ information is extremely important to us. Measures we are taking include:

  • Continuing to invest in our security infrastructure.
  • Giving users the ability to access their own data and delete their account.
  • Ensuring there’s a consent checkbox and that all user data is gathered only after receiving appropriate consent.
  • Anonymizing IP addresses for Google Analytics
  • For customers located in the EU: Implementing on a more robust Cookie Policy to make sure that merchants have the information they need to get effective consent for us to place the cookies necessary to provide our platform.
  • Working to ensure we have the appropriate contractual terms in place with all relevant third parties.
  • Updating our Terms of Service and Privacy Policy.

For more information on the specifics of GDPR, please read the regulation or this summary.

January 25, 2018 — By Zach Wills

Call for Summit theme beta testers

We’ve been hard at work on a new WPtouch Pro theme we’re calling “Summit” to bring even more value to our customers. To ensure the theme is the best it can be we’re looking for current users to help us beta test, and we’d love for you to be involved. If you would be so kind as to help us out, please signup to our beta testers list below and we’ll be in touch once the Summit theme beta is available.

You must have an active WPtouch Pro license when the beta is released to be eligible to participate.

Help us test our new Summit theme
Sign up below and we'll contact you once the Summit theme beta is available for testing.
We respect your privacy. We'll only use this information to contact you about beta testing our new Summit theme.

October 6, 2017 — By Zach Wills

WPtouch 4.3.18 Released!

We’re happy to announce a new release for WPtouch Pro & the free WPtouch. Here is what you can find in the latest update:

  • Fixed: Output of script tags within the customizer custom footer content area.
  • New Feature: Added ‘foundation_settings_footer’ filter to Foundation theme to allow for changes to customizer footer settings for future theme support.
  • New Feature: Filter ‘wptouch_pro_analytics_settings’ for manipulation of analytics settings.
  • Fixed: Prevent stripping of form input elements from the additional footer html content entered in the customizer.

If you run into any issues with this update, please email support@wptouch.com for paid support (available to active license holders). If you are a user of the free plugin, post in the WordPress plugin forums for free support. Please note that we will do our best to help out free plugin users, but there are certain issues that we can only assist with if you have an active pro license. Want to read more mobile plugin testimonials?

Enjoy the new release!

August 22, 2017 — By Zach Wills

WPtouch Pro 4.3.16 Released!

We’ve been hard at work making stability improvements WPtouch, WPtouch Pro, and it’s core extensions over the past few months. Our goal has been to stabilize the core plugin as much as possible so it is easier to launch new features and more exciting updates.

Here is some of what’s been updated since our last blog post WPtouch Pro 4.3.10:

  • Fixed: Updated functionality for theme incompatibility notice to be permanently dismissed.
  • Fixed: Updated functionality for plugin incompatibility notice to be permanently dismissed.
  • Fixed: Bug where automatically-chosen font colors were wrong.
  • Fixed: PHP 7.1.2 error regarding “Process desktop theme shortcodes” option.
  • Fixed: Bug where backslashes were being stripped from shortcode display.
  • New Feature: Adds default functionality to send no cache request headers when mobile theme is showing. Also adds option in admin to disable this functionality.
  • WPML Compatibility: Allows posts to display for chosen language in mobile blog index.
  • Fixed: Bug where password protected pages would not display properly with ‘process desktop shortcodes’ option enabled.
  • Security: Added escaping to untrusted output.

Sneak Peak into the future

In addition to the WPtouch core updates, we’ve been working on updates to our MobileStore theme and the AMP extension. Keep an eye on the blog here since there will be an update post once the updates are ready and available for you to get.

If you run into any issues with this update, please email support@wptouch.com for paid support (available to active license holders). If you are a user of the free plugin, post in the WordPress plugin forums for free support. Please note that we will do our best to help out free plugin users, but there are certain issues that we can only assist with if you have an active pro license.

Enjoy the new release!

March 8, 2017 — By Zach Wills

WPtouch Pro 4.3.10 Released!

Today, we’re happy to announce new releases of WPtouch Pro (version 4.3.10) and WPtouch Free (4.3.13)! With this release, WPtouch core (and themes) are faster than they’ve ever been!

This was a release focused on speed. Our goal is to deliver the best mobile solution for your WordPress site and, to date, our focus on page speed has revolved around our proprietary server-side technology that optimizes your WordPress site for mobile devices before your users download the content.

With this release, we took a much-needed look at client-side enhancements to page speed. We conducted a front-end speed audit of the core plugin and each of the themes to identify where we could improve the performance and load time of every site using WPtouch.

Speed audit in hand, our growing development team buckled down and took the necessary steps towards making the plugin and themes faster than ever. And this is just the beginning! We have a few more ideas and updates planned that will continue to increase the speed of your mobile website.

If you run into any issues with this update, please email support@wptouch.com for paid support (available to active license holders). If you are a user of the free plugin, post in the WordPress plugin forums for free support. Please note that we will do our best to help out free plugin users, but there are certain issues that we can only assist with if you have an active pro license.

Enjoy the new release!

January 23, 2017 — By The WPtouch Team

Meet the WPtouch Team

As we mentioned in our last post announcing our acquisition, there have been some exciting new changes recently with WPtouch! Not only have we made some changes with the management team, but there have also been a few new members joining the WPtouch product team. As such, we’d like to bring attention to the current WPtouch team and introduce a few new members.

The first two individuals to introduce are Emilio and Adam – these two are the guys many of you know and love, and have been supporting our customers and the product for quite some time.

Emilio Rivera

emilio

Emilio is a six year veteran of WPtouch, and has been the head of customer support for much of that time period. Emilio is dedicated to solving support issues and ensuring that WPtouch is working great on your websites.

Adam Di Pardo

adam

Adam handles most incoming customer support/pre-sales inquiries from the website, and also provides customer support via our support portal. In addition, Adam is a skilled PHP and WordPress developer, and often helps craft fixes and new features for the product.

Zach Wills

zach

Zach is a senior WordPress developer, and has extensive experience developing WordPress plugins and themes, including experience on the WordPress VIP platform. Zach came on board in late 2016, and is already heavily involved in future exciting additions to both the product and website.

Anne Barkett

anne

Anne joined the WPtouch team in late 2016 as well, and has since been contributing her extensive design experience and aesthetic to some beautiful new mobile designs. You’ll undoubtedly start seeing some of her handiwork in future WPtouch releases as 2017 unfolds.

Brock Ferguson

brock

Brock is an experienced developer, data scientist (Ph.D), and founder of other successful software products. He recently joined SureSwift Capital as VP of Technology, and will be contributing heavily to the future development and direction of WPtouch.

Going Forward

With all the new changes recently with WPtouch and the team, one thing that hasn’t changed is our dedication to a great product and a fantastic customer support experience. So rest assured you can continue to expect exciting product updates and timely, knowledgable product support going forward!

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