November 8, 2023 — By wptouchsiteadmin
Hello WPtouch Community:
We want to bring to your attention a crucial matter concerning the latest WordPress update. With the recent release of WordPress 6.4, our team has identified compatibility issues that are affecting the performance of WPtouch. We have noticed that websites using WPtouch alongside WordPress 6.4 are not functioning as intended.
Our developers are diligently working to examine these incompatibilities and ensure that WPtouch retains its reliable and user-friendly experience. We are committed to releasing an update to WPtouch that will address and rectify these issues as soon as possible.
For the time being, we strongly advise all our users to hold off on updating to WordPress 6.4. Please continue to use WordPress 6.3 to maintain the integrity and usability of your website with WPtouch.
For those who have already updated, we recommend reverting back to WordPress 6.3 to prevent any further impact on your website’s performance. You can use this either of these plugins to do so: https://wordpress.org/plugins/wp-rollback/ or https://wordpress.org/plugins/wp-downgrade/. Before doing so, we recommend performing a backup of your website and a backup of your WPtouch settings (this can be done within the License & Support menu within WPtouch Pro).
We understand the inconvenience this may cause and want to extend our sincerest apologies. Rest assured, we are here to support you through this process and are eager to bring you a solution swiftly.
Thank you for your patience and understanding. Stay tuned for further updates, and do not hesitate to reach out to our customer support for assistance.